INR

How we works

How we Works-Dreamoura

Welcome to Dreamoura.com, your reliable online travel partner connecting India and the GCC. We provide a transparent, user-friendly experience for booking flights, hotels, homestays, car rentals, transfers, and family tour packages. Our platform focuses on clarity, comfort, and customer satisfaction.

Dreamoura’s vision is to make global travel accessible with clear pricing, verified partners, and seamless booking through our Frequent Flyer & Seasonal Family Pass system — helping travelers save more while exploring smarter.

Quick links: Home  |  About Dreamoura  |  Help Center  |  Terms of Service  |  Refunds & Cancellations  |  Support@dreamoura.com

Who We Are

Dreamoura collaborates with leading travel aggregators, airlines, and hospitality providers to deliver verified services at transparent prices. We ensure each listing meets safety, authenticity, and service standards, providing customers peace of mind across every journey.

Dreamoura Pass System Summary

Pass Type

Ideal For

Benefits

Validity

Frequent Flyer Pass

Regular India–GCC travelers

Up to 20% off flights, 15% off hotels, 10% off packages

12 Months

Seasonal Family Pass

Families planning 2–3 trips per year

Bundled savings on hotels + transfers + sightseeing

6 Months

1. Flights

a. How Our Service Works

• Dreamoura simplifies flights booking by providing real-time comparisons, availability, and instant confirmation.

• Filters allow sorting by budget, amenities, ratings, and travel duration.

• AI-driven suggestions enhance booking experience by matching traveler preferences with best-value offers.

b. Who We Work With

• Dreamoura partners with leading aggregators like TBO Holidays, Amadeus, and trusted regional operators for flights services.

• All partners undergo verification to ensure safety, reliability, and customer satisfaction.

C. How Dreamoura Earns Money

Dreamoura earns transparent commissions from suppliers and never adds hidden fees.

• Our goal is to maintain a fair ecosystem benefiting both customers and partners.

d. Prices and Transparency

• Prices displayed are inclusive of taxes, surcharges, and mandatory fees.

• Refundable and non-refundable options are shown clearly before payment.

• Dreamoura Pass members receive exclusive discounts and priority refund processing.

• Price comparison tools ensure lowest verified rates updated within 24 hours.

• All currencies (INR, AED, QAR, SAR) are displayed using live conversion rates.

e. Refund Policy Overview

• Fully Flexible: Cancellable up to 24 hours prior with 0–10% deduction.

• Semi-Flexible: Cancellable up to 48–72 hours prior with 15–25% deduction.

• Non-Refundable: No refund; best-value fares during promotions.

f. Recommendation System

• Smart algorithms rank listings based on popularity, review quality, and user satisfaction.

• Personalized results enhance convenience for frequent travelers.

g. Reviews and Ratings

• Verified reviews only from travelers who have completed bookings.

• Recent reviews are weighted higher to ensure relevance.

h. Payments

• Multiple gateways supported – Razorpay and UPI.

• Dreamoura enables secure card and wallet payments with EMI options.

i. Help & Support

• 24×7 live chat, email, and WhatsApp support through the Help Center.

• Dedicated customer care for Dreamoura Pass users.

j. Overbooking & Alternatives

• In rare cases, Dreamoura arranges equal or better alternatives at no extra cost.

• Refunds or re-bookings are processed within 3–7 business days.

2. Hotels

a. How Our Service Works

• Dreamoura simplifies hotels booking by providing real-time comparisons, availability, and instant confirmation.

• Filters allow sorting by budget, amenities, ratings, and travel duration.

• AI-driven suggestions enhance booking experience by matching traveler preferences with best-value offers.

b. Who We Work With

• Dreamoura partners with leading aggregators like TBO Holidays, Amadeus, and trusted regional operators for hotels services.

• All partners undergo verification to ensure safety, reliability, and customer satisfaction.

c. How Dreamoura Earns Money

• Dreamoura earns transparent commissions from suppliers and never adds hidden fees.

• Our goal is to maintain a fair ecosystem benefiting both customers and partners.

d. Prices and Transparency

• Prices displayed are inclusive of taxes, surcharges, and mandatory fees.

• Refundable and non-refundable options are shown clearly before payment.

• Dreamoura Pass members receive exclusive discounts and priority refund processing.

• Price comparison tools ensure lowest verified rates updated within 24 hours.

• All currencies (INR, AED, QAR, SAR) are displayed using live conversion rates.

e. Refund Policy Overview

• Fully Flexible: Cancellable up to 24 hours prior with 0–10% deduction.

• Semi-Flexible: Cancellable up to 48–72 hours prior with 15–25% deduction.

• Non-Refundable: No refund; best-value fares during promotions.

f. Recommendation System

• Smart algorithms rank listings based on popularity, review quality, and user satisfaction.

• Personalized results enhance convenience for frequent travelers.

g. Reviews and Ratings

• Verified reviews only from travelers who have completed bookings.

• Recent reviews are weighted higher to ensure relevance.

h. Payments

• Multiple gateways supported – Razorpay and UPI.

• Dreamoura enables secure card and wallet payments with EMI options.

i. Help & Support

• 24×7 live chat, email, and WhatsApp support through the Help Center.

• Dedicated customer care for Dreamoura Pass users. 

j. Overbooking & Alternatives

• In rare cases, Dreamoura arranges equal or better alternatives at no extra cost.

• Refunds or rebookings are processed within 3–7 business days.

3. Homestays

a. How Our Service Works

• Dreamoura simplifies homestays booking by providing real-time comparisons, availability, and instant confirmation.

• Filters allow sorting by budget, amenities, ratings, and travel duration.

• AI-driven suggestions enhance booking experience by matching traveler preferences with best-value offers.

b. Who We Work With

• Dreamoura partners with leading aggregators like TBO Holidays, Amadeus, and trusted regional operators for homestays services.

• All partners undergo verification to ensure safety, reliability, and customer satisfaction.

c. How Dreamoura Earns Money

• Dreamoura earns transparent commissions from suppliers and never adds hidden fees.

• Our goal is to maintain a fair ecosystem benefiting both customers and partners.

d. Prices and Transparency

• Prices displayed are inclusive of taxes, surcharges, and mandatory fees.

• Refundable and non-refundable options are shown clearly before payment.

• Dreamoura Pass members receive exclusive discounts and priority refund processing.

• Price comparison tools ensure lowest verified rates updated within 24 hours.

• All currencies (INR, AED, QAR, SAR) are displayed using live conversion rates.

e. Refund Policy Overview

• Fully Flexible: Cancellable up to 24 hours prior with 0–10% deduction.

• Semi-Flexible: Cancellable up to 48–72 hours prior with 15–25% deduction.

• Non-Refundable: No refund; best-value fares during promotions.

f. Recommendation System

• Smart algorithms rank listings based on popularity, review quality, and user satisfaction.

• Personalized results enhance convenience for frequent travelers.

g. Reviews and Ratings

• Verified reviews only from travelers who have completed bookings.

• Recent reviews are weighted higher to ensure relevance.

h. Payments

• Multiple gateways supported – Razorpay and UPI.

• Dreamoura enables secure card and wallet payments with EMI options.

i. Help & Support

• 24×7 live chat, email, and WhatsApp support through the Help Center.

• Dedicated customer care for Dreamoura Pass users.

j. Overbooking & Alternatives

• In rare cases, Dreamoura arranges equal or better alternatives at no extra cost.

• Refunds or rebookings are processed within 3–7 business days.

4. Transfers

a. How Our Service Works

• Dreamoura simplifies transfers booking by providing real-time comparisons, availability, and instant confirmation.

• Filters allow sorting by budget, amenities, ratings, and travel duration.

• AI-driven suggestions enhance booking experience by matching traveler preferences with best-value offers.

b. Who We Work With

• Dreamoura partners with leading aggregators like TBO Holidays, Amadeus, and trusted regional operators for transfers services.

• All partners undergo verification to ensure safety, reliability, and customer satisfaction.

c. How Dreamoura Earns Money

• Dreamoura earns transparent commissions from suppliers and never adds hidden fees.

• Our goal is to maintain a fair ecosystem benefiting both customers and partners.

d. Prices and Transparency

• Prices displayed are inclusive of taxes, surcharges, and mandatory fees.

• Refundable and non-refundable options are shown clearly before payment.

• Dreamoura Pass members receive exclusive discounts and priority refund processing.

• Price comparison tools ensure lowest verified rates updated within 24 hours.

• All currencies (INR, AED, QAR, SAR) are displayed using live conversion rates.

e. Refund Policy Overview

• Fully Flexible: Cancellable up to 24 hours prior with 0–10% deduction.

• Semi-Flexible: Cancellable up to 48–72 hours prior with 15–25% deduction.

• Non-Refundable: No refund; best-value fares during promotions.

f. Recommendation System

• Smart algorithms rank listings based on popularity, review quality, and user satisfaction.

• Personalized results enhance convenience for frequent travelers.

g. Reviews and Ratings

• Verified reviews only from travelers who have completed bookings.

• Recent reviews are weighted higher to ensure relevance.

h. Payments

• Multiple gateways supported – Razorpay and UPI.

• Dreamoura enables secure card and wallet payments with EMI options.

i. Help & Support

• 24×7 live chat, email, and WhatsApp support through the Help Center.

• Dedicated customer care for Dreamoura Pass users.

j. Overbooking & Alternatives

• In rare cases, Dreamoura arranges equal or better alternatives at no extra cost.

• Refunds or rebookings are processed within 3–7 business days.

5. Tour Packages

a. How Our Service Works

• Dreamoura simplifies tour booking by providing real-time comparisons, availability, and instant confirmation.

• Filters allow sorting by budget, amenities, ratings, and travel duration.

• AI-driven suggestions enhance booking experience by matching traveler preferences with best-value offers.

b. Who We Work With

• Dreamoura partners with leading aggregators like TBO Holidays, Amadeus, and trusted regional operators for tour services.

• All partners undergo verification to ensure safety, reliability, and customer satisfaction.

c. How Dreamoura Earns Money

• Dreamoura earns transparent commissions from suppliers and never adds hidden fees.

• Our goal is to maintain a fair ecosystem benefiting both customers and partners.

d. Prices and Transparency

• Prices displayed are inclusive of taxes, surcharges, and mandatory fees.

• Refundable and non-refundable options are shown clearly before payment.

• Dreamoura Pass members receive exclusive discounts and priority refund processing.

• Price comparison tools ensure lowest verified rates updated within 24 hours.

• All currencies (INR, AED, QAR, SAR) are displayed using live conversion rates.

e. Refund Policy Overview

• Fully Flexible: Cancellable up to 24 hours prior with 0–10% deduction.

• Semi-Flexible: Cancellable up to 48–72 hours prior with 15–25% deduction.

• Non-Refundable: No refund; best-value fares during promotions.

f. Recommendation System

• Smart algorithms rank listings based on popularity, review quality, and user satisfaction.

• Personalized results enhance convenience for frequent travelers.

g. Reviews and Ratings

• Verified reviews only from travelers who have completed bookings.

• Recent reviews are weighted higher to ensure relevance.

h. Payments

• Multiple gateways supported – Razorpay and UPI.

• Dreamoura enables secure card and wallet payments with EMI options.

i. Help & Support

• 24×7 live chat, email, and WhatsApp support through the Help Center.

• Dedicated customer care for Dreamoura Pass users.

j. Overbooking & Alternatives

• In rare cases, Dreamoura arranges equal or better alternatives at no extra cost.

• Refunds or rebookings are processed within 3–7 business days.

6. Car Rentals

a. How Our Service Works

• Dreamoura simplifies car booking by providing real-time comparisons, availability, and instant confirmation.

• Filters allow sorting by budget, amenities, ratings, and travel duration.

• AI-driven suggestions enhance booking experience by matching traveler preferences with best-value offers.

b. Who We Work With

• Dreamoura partners with leading aggregators like TBO Holidays, Amadeus, and trusted regional operators for car services.

• All partners undergo verification to ensure safety, reliability, and customer satisfaction.

c. How Dreamoura Earns Money

• Dreamoura earns transparent commissions from suppliers and never adds hidden fees.

• Our goal is to maintain a fair ecosystem benefiting both customers and partners.

d. Prices and Transparency

• Prices displayed are inclusive of taxes, surcharges, and mandatory fees.

• Refundable and non-refundable options are shown clearly before payment.

• Dreamoura Pass members receive exclusive discounts and priority refund processing.

• Price comparison tools ensure lowest verified rates updated within 24 hours.

• All currencies (INR, AED, QAR, SAR) are displayed using live conversion rates.

e. Refund Policy Overview

• Fully Flexible: Cancellable up to 24 hours prior with 0–10% deduction.

• Semi-Flexible: Cancellable up to 48–72 hours prior with 15–25% deduction.

• Non-Refundable: No refund; best-value fares during promotions.

f. Recommendation System

• Smart algorithms rank listings based on popularity, review quality, and user satisfaction.

• Personalized results enhance convenience for frequent travelers.

g. Reviews and Ratings

• Verified reviews only from travelers who have completed bookings.

• Recent reviews are weighted higher to ensure relevance.

h. Payments

• Multiple gateways supported – Razorpay and UPI.

• Dreamoura enables secure card and wallet payments with EMI options.

i. Help & Support

• 24×7 live chat, email, and WhatsApp support through the Help Center.

• Dedicated customer care for Dreamoura Pass users.

j. Overbooking & Alternatives

• In rare cases, Dreamoura arranges equal or better alternatives at no extra cost.

• Refunds or rebookings are processed within 3–7 business days.

Dreamoura Service Comparison Summary

Service Type

Refund Policy

Payment Options

Pass Benefits

24×7 Support

Flights

Flexible & Non-Refundable

Cards, UPI, Razorpay, PayTabs

20% off

Yes

Hotels

Free Cancellation on select stays

Cards, Wallets

15% off

Yes

Homestays

Flexible

Cards, PayTabs

10% off

Yes

Transfers

Refundable up to 48 hrs

Wallets, Cards

Combo Discounts

Yes

Tour Packages

Custom per itinerary

Cards, Bank Transfer

Exclusive Bundles

Yes

Car Rentals

Refundable up to 24 hrs

Cards, UPI

Pass Upgrade Priority

Yes

 

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