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A: Flight change rules depend on the airline and fare type. Some tickets allow changes with a fee; others may be non-changeable.
A: Your e-ticket is issued within minutes after payment and will be emailed to your registered address.
A:
Domestic: Valid government-issued ID + e-ticket
International: Passport, visa (if required), and travel permits
A: You will be informed by Dreamaoura. You can choose rebooking or a refund based on airline policies.
A: Baggage allowance varies by airline and fare class. Details are shown during booking and in your ticket.
A: Most airlines allow online check-in 24–48 hours before departure via their website or app.
A: Yes. Some airlines provide free seat selection, while others charge extra for preferred seats.
A: Yes. Extra baggage can be added during or after booking, or directly from the airline.
A: Airline policies vary. Some tickets may be forfeited; others allow rebooking with applicable charges.
A: Most airports accept mobile e-tickets. Some international routes may require printed copies.
A: The passenger’s name must match the ID or passport exactly. Name changes after ticket issue are rarely allowed.
A: Yes. Enter the traveler’s details during booking. The traveler must carry matching ID.
A: Dreamaoura will notify you and assist with alternate options based on airline rules.
A: Yes. You can request this during booking or by contacting Dreamaoura or the airline.
A: Full-service airlines usually include meals. Low-cost carriers may charge extra.
A:
Same PNR: Airline must assist with rebooking.
Separate bookings: Policies differ by carrier.
A: Yes. GST invoices are automatically sent after booking.
A: Refunds depend on fare rules set by the airline. Most refunds process within 7–21 working days.
Cancellation policies depend on the property’s terms. Free cancellation may be available within the allowed window and will be shown during booking.
A You can change dates, guest details, or room type using your Dreamoura account or the link in your confirmation email.
A double room has one large bed, while a twin room has two separate beds.
Yes. Requests can be made during booking or directly with the property. Approval depends on availability.
Most taxes are included. However, some properties may charge local city taxes or resort fees during check-in.
You will receive a booking voucher instantly by email and SMS once your payment is completed.
Yes. You must show your Dreamoura voucher (digital or printed) along with a valid ID at check-in.
Some properties allow bookings without a credit card, while others require it for guarantee. Availability varies by hotel.
Prepaid bookings are fully paid on Dreamoura. Hotels may charge for extras such as meals, upgrades, minibar use, or security deposits.
Yes. If the property offers it, you may add meal plans during booking or by contacting the hotel later.
This is extremely rare. If it happens, Dreamoura will assist you immediately with an alternative property or offer a full refund.
Yes. Add the guest’s name in the “Guest Details” section. The guest must show a valid ID at check-in.
Child policies differ by property. Always check the “Child & Extra Bed Policy” section before booking.
Many hotels offer extra beds on request. Additional fees may apply.
Many hotels offer free or paid parking. Check the “Facilities” section for confirmation.
Some hotels provide complimentary or paid shuttle services. Check property amenities before booking.
Extensions depend on room availability. Contact the hotel or Dreamoura support to request an extension.
Early checkout may not be refundable unless the hotel allows it under their cancellation policy.
Yes. An invoice is automatically sent to your email after booking.
A: Select the pickup/drop-off locations and vehicle type on Dreamoura ’s transfer module.
A: Confirmed bookings assign a driver or provider, with details shared prior to pickup.
A: Use in-app chat or call support to track or contact your driver.
A: Yes, free cancellation is available if done within the provider’s allowed window.
A: Yes, upon request during booking. Additional fees may apply.
A: Choose from curated experiences, select your dates, and confirm the booking.
A: Many activities accept mobile vouchers. Check activity-specific requirements.
A: Yes, many experiences include professional guides. See the inclusions section.
A: Most activities allow free cancellation up to 24–48 hours before.
A: Yes, discounts may apply to groups of 6 or more depending on the activity.
A: Packages typically include hotel + flight + transfer or activity options. Details are shown before payment.
A: Yes, you can select or replace components based on your preferences.
A: Refund depends on each component’s policy. Partial refunds may apply.
A: Only if explicitly mentioned. You can filter for all-inclusive or breakfast-included packages.
A: Some international packages offer visa support. Check details during checkout.